Payment Information
Online Payment
 
One of the quickest and easiest ways to pay, our online payment portal at Kit Factory Ltd allows you to pay via your credit or debit card. This offers a 100% secure transaction for the customer’s peace of mind. Not only this, the process takes less than 2 minutes to complete, making it hassle-free.
 
To pay via Credit/Debit Card, add all quantities to the basket and proceed to the payment page. Select “Pay via Credit/Debit Card,” and you will be directed to our payment gateway. Please note that this will take you to the Kit Factory Ltd payment page, where you will complete the payment.
 
Kit Factory Ltd uses one of the world’s leading online payment gateways, ensuring the latest fraud detection and security checks to protect our customers and give them peace of mind.
 
PayPal
 
The same as our card payment system, PayPal is quick and easy to use and pay; all you need is a PayPal account.
 
Simply log in and pay for your order via the PayPal site. You will be directed from our payment page to the PayPal payment page to complete the transaction. To pay via PayPal, add all quantities to the basket and proceed to the payment page. Select “Pay via PayPal.”
 
Bank Transfer
 
Paying for your order via Bank Transfer is not a problem; it’s quick and easy for you to do if you have this set up with your bank. Please note the image of the Lloyds bank is just an example, and any bank payment is acceptable.
 
Complete your order with us and select the bank transfer option on our payment page. Once you have selected this, our system will let us know that you are paying the order via a Bank Transfer. You will also receive a confirmation of the required order along with an order number. Please note this order will be processed once payment is received.
 
You will then need to log onto your bank and send across the correct amount for the order.
 
Our Account Number and Sort Code can be found at the bottom of your invoice or in the email confirmation sent to you.
 
It is crucial that you enter the order number given by us so that we can match your payment to your order once we get notification from our bank. If this is not done, this can cause a delay with your order as we will have to try matching the payment with the many payments we receive.
 
Cheque
 
We are seeing fewer cheques being used. However, this payment method is still a must for some customers. So we still accept cheques; complete your order with us and select the Cheque option on our payment page. Once you have selected this, our system will let us know that you are paying the order via a Cheque. You will also receive a confirmation of the required order along with an order number. Please note your order will be processed once payment is received and cleared.
 
It is crucial that you enter a copy of the invoice that has been emailed across to you so that we can confirm what order the payment is for. If this is not possible to do, then please enclose a covering letter with the order number this cheque is to pay for.
 
Please address all cheques to – Kit Factory Ltd Post all cheques to – Kit Factory Ltd, Unit 5, Brick Kiln Lane, Swainsthorpe, Norwich, Norfolk, NR14 8PY
 
We have to wait until all cheques clear with the bank before proceeding with the order; this usually takes around 3 days, so please expect a slight delay from sending the cheque to the order being processed. Once the cheque has cleared, we will email you with the payment confirmation via email.